What are OOFOS?

OOFOS are the original active recovery footwear brand providing ultimate comfort, designed to support your feet and make you feel good!

After seeing a need not currently being met by the footwear industry, OOFOS were invented by a team of footwear veterans from the largest performance brands. They engineered OOFOS to help reduce load and stress, so your body can rebuild throughout the day. OOFOS are powered by our proprietary OOfoam™ an innovative, cutting-edge material that absorbs 37% more impact designed to help you recover without slowing you down.

OOFOS…

cradles your arches
reduces stress on sore feet, knees, and back
enables a more natural walking motion
reduces energy requirements at primary joints for walking

We aim to be your go-to shoe no matter the occasion, which is why OOFOS footwear comes in a variety of styles beyond just the typical sandals and slides worn after exercise. Whether you need to rejuvenate and recharge after a workout or just need a comfortable, supportive shoe to get you through your day empowered, OOFOS are here to support you and make you feel good.

What is the difference between OOFOS styles?

The benefits of our OOfoam™ technology are available in every pair of OOFOS you choose! We have six different styles to choose from: slide sandals, thong sandals, shoes, clogs, slippers, and boots. Here’s a guide on some of our different styles:

Slide Sandals

OOahh:
- Slide style sandal with a medium width unisex footbed. The slide features a horizontal strap that secures the foot over our patented footbed.
OOahh Sport Flex:
- Slide style sandal with the same medium width unisex footbed as our original slide. The slide features a sleek adjustable upper strap with a hook-and-loop closure for a more optimal all-around fit.
OOahh PLUS:
- We took our best-selling slide and maximized the plush factor for a shoe that blends softness and stability. Designed to surround your foot in 6mm more of OOfoam™, the wide, streamlined strap securely locks you in, and the sculpted footbed hugs your sole for a cloud-like feeling.
OOyea PLUS:
- Our OOyea features a modern two-strap silhouette and peep toe design. The plush feeling under foot offers an additional 6mm of OOfoam compared to our traditional OOahh style and 6mm less of OOfoam compared to our OOmega style. The raised rim cradles your foot in the footbed and with the heel cup and elevated arch, supports your foot with every step. Available in women’s sizing.

Thong Sandals

OOriginal:
- Thong style sandal with a medium footbed. The sandal features a thick strap with a large connection to the footbed. This unisex style fits most foot types, and has a D width.
OOriginal PLUS:
- The next generation of the OOriginal – elevated style featuring a clean, contemporary design and a wider strap for a secure fit. Experience soft, sculpted stability and a plush feel underfoot. Designed to surround your foot in 6mm more of OOfoam™.
OOlala:
- Thong style sandal with a narrower footbed. The slimmer silhouette design features a thin strap with a small footbed connection. This option is great for narrow feet and is standard B width, available in women’s sizing.
OOmega OOlala
- Platform OOlala options still feature the same proprietary OOfoam™ technology and patented footbed design, and the addition of the MEGA midsole gives you an extra 15mm of impact-absorbing OOfoam™ technology. Available in women’s sizing.

Shoes

Club+:
- Designed for recovery without compromise—one shoe that moves seamlessly from polished to casual. Lightweight, versatile, and thoughtfully crafted with a stretch collar, premium leather, and no-tie laces. Just slip on and go.
Stride: Our Stride style utilizes a single piece OOfoam™ footbed, with enhanced features developed to provide the best fit, feel and ride of any OOFOS shoe. A contoured, rounded heel was designed to enhance impact-absorption and sit your foot in, and surrounded by, impact-absorbing OOfoam™ technology – centering your foot and adapting to any stride length. Other enhancements like an antimicrobial footbed liner, pillowed heel and engineered knit collar combine with an external lacing system for optimal freshness and fit.
Zen: Our Zen style features a seamless circular knit upper with Zen bands that hug heel and instep, and the advanced OOmy footbed with our proprietary OOfoam™ technology that absorbs impact like no other. Pull tabs & engineered knit collar allow for ease of entry and effortless wearability, while Zen bands across the heel and instep hug your foot for a secure fit.

Clogs

OOcloog: A closed-toe open-back option with a unisex medium width footbed. The upper portion of the shoe is made of the same foam as the footbed.
OOcloog PLUS: This evolution of our classic clog effortlessly blurs the line between comfort and street style with a sleek, contemporary design. The fully-enclosed mule upper wraps the entire forefoot in plush OOfoam™™️ while the sculpted footbed hugs your sole for a cloud-like feeling, with 6mm more of OOfoam™.

Slippers

OOcoozie
- Sport: Closed-toe option with an open-back heel. Features a medium-width footbed and an upper made of breathable and soft mesh.
- Thermo: Closed-toe option with an open-back heel. Features a medium-width footbed and an upper made of Primaloft® hi-loft ultra insulation in a modern mule style built for colder temps.

Boots

Londoner: The Londoner boot combines OOfoam™ Technology with our insulated wool blend upper, featuring an engineered knit collar for the best fit and feel. This style has our OOmega midsole with an extra 15mm of impact-absorbing OOfoam™.

The styles above also come in a variety of finishes, to pair perfectly with any look. The difference between finishes is just in appearance, these names identify the type of paint, design, or pattern that each style comes in. All OOFOS have the same patented footbed, support, and proprietary OOfoam technology regardless of their finish.

Luxe: Hand-painted treatments offer an added note of color and creativity to everyday comfort. Colors and shine bring some extra fun and expression to OOFOS’ classically sleek footbed.
Limited: Sold in limited quantities, these exclusive graphic treatments are a great colorful addition to any wardrobe.
Sport: Features bold, sporty, hand-painted graphics on the upper strap.
Stacked: Elevated color combos for elevated style & mood.

What is OOFOS’ returns & exchanges policy?

If you aren’t quite happy with your order, you may return your OOFOS purchase or exchange any OOFOS purchase (in-store, online or at an event) within 30 days of purchase. Our mission at OOFOS is to make you feel good!

We offer free returns and exchanges within 30 days of the purchase date if you are not completely satisfied with your OOFOS.
Shoes showing visible signs of wear are still eligible for an exchange or refund if returned within the 30-day window.
Apparel items such as clothing and hats must be unworn and unwashed, with hang tags attached. They must be in the original received condition in order to qualify for a refund or exchange.
Items marked as Final Sale are not eligible for returns or exchanges. Items marked as Sale are eligible for returns and exchanges.
Original packaging and tags are not required to complete your return, but are helpful for our team if possible to include with your return.
Once your return has been sent back and processed by our team, you will receive an email notification with confirmation of your refund or new exchange order.
All refunds will be processed to the original form of payment used for purchase. Expect your refund to be processed by your bank within 10 business days.
1- and 2-day shipping charges are non-refundable unless delayed by the carrier.
OOFOS is not responsible for any non-OOFOS merchandise returned to our facility.
If you created multiple return requests for different orders, please return each item with the shipping label created in its own RMA process. RMA requests from multiple orders cannot be returned in the same package. An RMA request with multiple items from the same order may be returned in the same box.
Returns cannot be mailed to our warehouse without prior approval through the returns process outlined below. OOFOS is not responsible for any shipping charges or lost items that occur as a result of customers not following procedures outlined in policy instruction.
Orders placed on OOFOS cannot be returned to another retailer. If you would like to return your order in-person, select the Happy Returns option when creating your RMA, and drop off your order at any participating location.

IF PURCHASED IN-STORE OR THROUGH AN ONLINE RETAILER:

OOFOS purchased from a store or online retailer should be returned to the location they were purchased. If you’re unable to do so, we will gladly evaluate possible exchange options for a pair of the same value as verified by proof of purchase from an authorized seller. To qualify for an exchange from another retailer, the shoes must be clean and free of wear as determined by our team. We are not able to offer refunds for items not purchased directly from OOFOS.

OOFOS products purchased from any social commerce site such as eBay or PoshMark are not eligible for return, exchange or warranty claim, as we do not authorize our retailers to sell on the site and the products are sold by the general population.

Click here to start your return.

Does OOFOS have coupons for first time buyers?

We do! We welcome you to sign up for our rewards program where you will receive 100 points (or $5) off your first purchase. Just click the green “Rewards” button at the top of OOFOS to learn more! Once you’ve got your welcome points, you can then continue to receive points through a variety of activities to redeem with future purchases on OOFOS!

Here’s how to redeem your points:

At Checkout:

Make sure you’re logged in to your OOFOS account, and you can redeem points right at checkout! When you’ve got your shoes in your cart, click the green Secure Checkout button to review your order. From that screen you’ll see an area to add your rewards points to your order in increments of $1 up to $50. Once applied, you’ll see your new order total before you complete your purchase!

From your Rewards Dashboard:

Head to OOFOS 
Click the person-shaped icon at the top right of your screen
Create or log-in to your account in the boxes provided
Once your account has been created and you’re logged in, you can access your rewards.
- From a computer: Click the green box in the top right of your screen that says “Hi” with your name, and you’ll see your reward dashboard pop up on the left side of the screen with all your current reward information.
Under your points total, select the Redeem tab, to the right of the Earn tab
Select the 100 points option
Add your items to your cart
Head to checkout, where your points will be automatically applied!

How can I submit a warranty claim for my OOFOS?

Warranties can be submitted on our returns website OOFOS/return if the pair was purchased on OOFOS within the last 6 months, or via our Help Form in our FAQ!

Every pair of OOFOS purchased from OOFOS or an authorized OOFOS dealer is warranted to be free of defects in material and workmanship for six months from the date of purchase. If you encounter an issue with your OOFOS, please send us your information through the claim process below. If you would like to send back your OOFOS because they’re not the right pair for you, please see our return and exchange policy.

Click here to submit a warranty claim for an item purchased from OOFOS within the last 6 months.

Click here to submit a warranty claim for an item purchased from another retailer, or more than 6 months ago.

Please see below for our full warranty policy.

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Every pair of OOFOS purchased from OOFOS or an authorized OOFOS dealer is warranted to be free of defects in material and workmanship for six months from the date of purchase. If, upon inspection, we determine there is a defect in your OOFOS, we will replace them with a new pair.

If you believe your product is defective, please reach out via our help form along with the following pictures and information:

Photos showing:
- Product in its entirety
- Bottom of soles showing tread
- Defective area
Proof of purchase within months from an authorized dealer or seller
Size/style/color of the shoe

*Please note that all warranty requests will be replaced with the same style, color and size. If unavailable, a pair of the same price will be substituted by our team or you may request a different replacement item currently in stock on OOFOS. We are unable to refund the difference in price if a replacement pair of lesser value is requested. Please confirm the size and style requested for your replacement, as we are unable to offer returns or exchanges on any warranty replacement. Please allow 2 weeks for processing.*

What is covered:
· Toe post breaking
· Strap breaking
· Peeling
· Premature wear within 3 months of purchase

What’s not covered:
· Normal wear and tear
· Squeaking
· Exposure to heat (shrinkage)
· Misuse of the product
· Pairs purchased from unauthorized sellers

OOFOS products purchased from EBAY or any other social commerce marketplaces (e.g. Poshmark or ThredUp, etc.) and third-party sellers on Amazon are not eligible for return, exchange or warranty claims. The only authorized seller on Amazon is ReCommerce. All other third-party sellers on Amazon are unauthorized sellers; we cannot attest to the authenticity, condition or integrity of those products, and consequently we do not offer a warranty on such products.